Shipping Policy
Order Processing
Orders are usually processed within 1–3 business days after payment confirmation.
Delivery Locations
Rush Diamonds ships within the United Kingdom and internationally.
Shipping Methods
We use secure and reliable delivery services to ensure safe handling of valuable items.
Typical shipping services may include:
-
Royal Mail Special Delivery
-
DHL
-
FedEx
-
Other insured courier services
Delivery Times
Estimated delivery times:
UK: 2–4 working days
Europe: 3–7 working days
International: 5–10 working days
Delivery times may vary depending on location and customs processing.
Secure Delivery
Due to the high value of jewellery and watches, all orders are shipped:
-
Fully insured
-
With tracking
-
With a signature required upon delivery
Lost or Delayed Packages
If your order does not arrive within the expected timeframe, please contact us immediately so we can investigate with the courier.
Email: rushdiamondsupport@gmail.com